Information for Social Impact Investors



These terms of use (together with the documents referred to herein) tell you the terms of use on which you may make use of our website (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this document for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our site.


These terms of use refer to the following additional terms, which also apply to your use of our site:

Our privacy policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Our Acceptable use policy which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
















We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.



We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.


Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


Got a question? Email us at

Contact us

T: 020 3176 7633

©2016-2017 Ask Inclusive Finance Limited

Registered Address: Fryern House, 125 Winchester Road, Chandlers Ford, Hampshire SO53 2DR | Registered in England and Wales No. 10020883


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at:


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
•use of, or inability to use, our site; or
•use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:
•loss of profits, sales, business, or revenue;
•business interruption;
•loss of anticipated savings;
•loss of business opportunity, goodwill or reputation; or
•any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions.


We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable use policy

If you wish to make any use of content on our site other than that set out above, please contact


If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


[logo] is the UK trade mark of Ask Inclusive Finance Limited


Ask Inclusive Finance Limited is committed to apply the highest standards of ethical conduct and integrity in its business activities. Every employee and individual acting on behalf of Ask if is responsible for conducting business honestly and professionally.

AskIf  benefits from carrying out business in a transparent and ethical way and by helping to ensure that there is honest, open and fair competition in our sectors.  Where there is a level playing, field AskIf can lead the market through innovation and by delivering excellent services to its customers.

AskIf does not tolerate any form of bribery by, or of, its employees or any persons or companies acting for it or on its behalf. The Board and senior management are committed to implementing and enforcing effective systems to prevent, monitor and eliminate bribery, in accordance with the Bribery Act 2010.

AskIf has issued an Anti-Bribery policy in order to prevent and prohibit bribery and corruption.  The Anti Bribery policy applies to all employees and they are required to familiarise themselves and comply with the policy.

A bribe is a financial advantage or other reward that is offered to, given to, or received by an individual or company (whether directly or indirectly) to induce or influence that individual or company to perform public or corporate functions or duties improperly.

Employees and others acting for or on behalf of AskIf are strictly prohibited from making, soliciting or receiving any bribes or unauthorised payments. As part of its Anti-bribery measures, AskIf is committed to engage only in transparent, proportionate, reasonable and legitimate hospitality and promotional expenditure.

A breach of AskIf anti bribery policy by an employee will be treated as grounds for disciplinary action, which may result in a finding of gross misconduct and immediate dismissal.  Employees and other individuals acting for Ask if should note that bribery is a criminal offence that may result in up to 10 years’ imprisonment and/or an unlimited fine for the individual and an unlimited fine for AskIf.

AskIf will not conduct business with service providers, agents or representatives that do not support the firm’s anti-bribery and corruption objectives.

The success of AskIf’s anti-bribery measures depends on everyone playing their part in helping to detect and eradicate bribery. Therefore, all employees and others acting for, or on behalf of AskIf are encouraged to report any suspicious activity to the Whistle Blowing Officer Joanna Campbell. AskIf Board members will support any individuals who make such a report in good faith. AskIf does not hold any responsibility for contractors or agents whom act on their own initiative and do not comply with the firm’s anti bribery policy despite agreeing to do so, and reserves the right not to deal with any persons or firms who do not agree to the firm’s anti bribery policy. Acceptance of our policy is deemed as acceptance of compliance with the firm’s policy.

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Download: askif-customer-terms-conditions-may17.pdf


We may change these Terms and Conditions from time to time. If we do, these changes will be posted on the Terms page of and, where appropriate will be notified to you by email. Please check back frequently to see any updates or changes to our Terms and Conditions.


10.1 Subject to Clause 10.3, we will not be liable to you for:
(a) any indirect or consequential loss;
(b) any loss of goodwill, reputation or opportunity;
(c) any loss of profit or revenue; or
(d) any loss of or corruption of data, arising out of or in connection with these Terms and Conditions or any breach or non-performance of them no matter how fundamental (including by reason of our negligence).

10.2 Subject to Clause 10.3, our total and aggregate liability arising under or in connection with these Terms and Conditions or as a result of any breach or non-performance of them no matter how fundamental (including by reason of our negligence) in contract, tort or otherwise shall not exceed £100.

10.3 Notwithstanding any contrary provision in these Terms and Conditions, neither party limits or excludes its liability in respect of:
(a) any death or personal injury caused by its negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability which cannot be excluded under applicable law.


9.1 You may terminate these Terms and Conditions at any time on notice to us.

9.2 We may terminate these Terms and Conditions at any time on notice to you.

9.3 If these Terms and Conditions are terminated, we shall terminate your access to the Service and close your account.

9.4 Termination of these Terms and Conditions will not affect your dealings with a RFP, including any loan applications which are in progress or any loan agreements which have been concluded between you and the RFP.


We may, on notice to you, suspend your access to the Service if you are in breach of these Terms and Conditions.


7.1 All intellectual property rights in the Service belong to us or our licensors. You will not acquire any intellectual property rights in the Service, except as set out in these Terms and Conditions.

7.2 We grant you a non-exclusive, non-transferable licence to use our technology platform for the purpose of receiving the benefit of the Service.


We will not charge you any fees for using the Service. However, if you enter into a loan agreement with a RFP, they may charge you fees in accordance with that agreement.


5.1 In order to use the Service, you will be asked to provide certain information to us, including information about your business, persons involved in your business and your loan requirements.

5.2 You warrant and represent that:
(a) the information you provide to us is true, complete and not misleading; and
(b) if such information contains information about a person, you have obtained that person's consent to:
(i) disclose such information to us for the purposes of the Service; and
(ii) us performing identity verification, anti-fraud, anti-money laundering and credit reference checks on the person(s) using the information you have provided to us.

When we ask you for information we endeavour to tell you what we need that information for, so that you can ensure that you have the right consent from the person(s) affected.

If the information you provide to us contains personal information, we will process such personal information in accordance with our Privacy Policy.

5.3 You must not:
(a) sell, rent, licence or distribute the Service;
(b) allow third parties to use the Service;
(c) use the Service for illegal or fraudulent purposes;
(d) use the Service in a way that infringes intellectual property rights;
(e) copy, alter, modify, decompile or reverse engineer the Service; or
(f) introduce viruses, worms, spyware, adware or other harmful code into the Service.

5.4 You acknowledge that the information you provide us may be used in case studies that we use to illustrate the Service to third parties, but that any information will be used only as anonymised unless we contact you directly and ask you for your permission.

5.5 You acknowledge that we may ask you for feedback on the Services and so that we can continue to improve the Services. If you provide this information we will ask you if you wish to contribute it anonymously or have it attributed to you, and we will use this information for our own and for marketing purposes.


4.1 You acknowledge that:
(a) the Service is provided on an “as is” basis;
(b) we are still developing and testing the Service;
(c) we may make changes to the Service in our sole discretion;
(d) the Service, or parts of the Service, may not be available at times; and
(e) we may suspend your access to the Service, or parts of the Service, as necessary for operational or commercial reasons.

4.2 The express terms of these Terms and Conditions are in lieu of all warranties, terms, conditions, undertakings, representations and obligations implied by statute, common law, trade usage, course of dealing or otherwise, all of which are hereby excluded to the fullest extent permitted by law. We make no warranty as to the availability or functionality of the Service, the satisfactory quality or fitness for a particular purpose of the Service or that the Service is free from defects or errors.


3.1 In order to access the Service, you must register and create an account with us.

3.2 During the registration process, you will be asked to agree to these Terms and Conditions and our Privacy Policy. You may not use the Service if you do not agree to these Terms and Conditions or our Privacy Policy.

3.3 You may access the Service by signing into your account through our website (

3.4 During the period that you are accessing the Service, you may also have correspondence or dealings with one or more RFPs. Each RFP may have their own terms and conditions and you should familiarise yourself with these terms and conditions as they are separate and additional to the Terms and Conditions as set out in this document.


2.1 Our service is designed to match you with one or more responsible finance provider(s) ("RFP"(s)), based on the information you submit to us and the RFP's lending criteria, in order to help you access a loan, and to provide a platform to enable you to make your loan application online and to enable your RFPs to interact with you through the application process in an efficient way (the "Service"). Through providing this Service to you, the platform will be collecting information from you on behalf of the RFP.

2.2 If the Service matches you with a RFP, it will be the responsibility of the RFP to work with you to progress your loan application from that point onwards. Our process of matching you with one or more RFP's is undertaken according to postcode. We make no representation or warranty that the RFP will be able to make or facilitate a loan to you as a result of our matching process.

2.3 It is important for you to know that we do not provide loans or other financial products or financial advice. Our role is simply to connect you with a RFP, who will then work with you to progress your loan application. Any decisions about whether to offer a loan and, if so, on what terms is solely for the RFP. We have no responsibility or liability for those decisions. We are not regulated by the Financial Conduct Authority. You should check directly with an RFP to see whether it is regulated by the Financial Conduct Authority.

2.4 If you have any queries or complaints about the conduct of the RFP, or your loan agreement with the RFP, you should contact the RFP directly. We will not be liable to you in any way for the conduct of the RFP or under or in connection with your loan agreement with the RFP.


We are Ask Inclusive Finance Limited a company registered in England and Wales.

Our company registration number is 10020883 and our registered office is at Fryern House, 125 Winchester Road, Chandler's Ford, Hampshire, England, SO53 2DR. All references to "we", "us" or "our" refer to Ask Inclusive Finance Limited.

These Terms and Conditions apply to incorporated entities (including Limited Companies) and so all references to "you" or "your" refer to the entity that enters into these Terms and Conditions, not any individual person.

Download .pdf - Account Terms and Conditions as May 2017

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